Privacy Policy

Privacy Policy of Aries Pro Instruments Ltd

This Privacy Policy outlines the types of information collected about Aries Pro customers, partners, and suppliers, as well as the methods of collection, storage, use, and sharing of this information.

We understand the importance of your privacy and have crafted this policy to provide complete transparency on how we process your information and offer you control over the data we gather about you.

Methods of Personal Information Collection:

We only collect information about you when there is a legitimate reason to do so. This includes delivering our products and services effectively, communicating with you, and enhancing customer experience. The main collection methods include:

  • Direct contact through our websites or sales office telephone numbers

  • Product or service purchases directly from us

  • Participation or response to our marketing promotions

  • Third-party partners/resellers with your prior consent

  • Generator servicing, repair, or replacement procedures

  • Transfer of data from other Aries Pro entities or partners with your permission

  • Acquisition of data from third-party media companies or event organizers with your prior approval

Types of Information Collected:

We securely store information provided directly or indirectly by you, depending on the context and usage. Examples include:

  • Basic Account Information: Location, application, and serial number for localized responses.

  • Transaction and Billing Information: Personal and payment details for product or service purchases.

  • Website Information: Data from contact forms, live chat, and blog comments.

  • Other Online Services: Information from accessing Aries Pro online portals.

  • Social Media: Interactions on social media channels, publicly available information.

  • Email Communications: Interactions with emails, engagement tracking.

  • Information Collected Automatically: Log information, usage information, location information, and data from online interactions.

Use of Information:

We use the collected information for the following purposes:

  • Providing requested information about our services and products

  • Communication with customers about related products and services

  • Improving products and services based on feedback and usage data

  • Protecting the rights and safety of Aries Pro

  • Sharing information with authorized third parties for specific purposes

Sharing with Third Parties:

Your details are only shared with authorized third-party representatives or formal partners (distributors and OEM resellers) for specific purposes. This Privacy Policy covers information collected by Aries Pro Instruments Ltd and not by third parties.

Retention and Security:

We retain information only as long as necessary, employing security measures such as restricted access, encrypted data transfer, firewalled IT systems, and constant monitoring. Passwords for web or app access should be kept confidential.

Accessing or Deleting Your Information:

Upon request, we provide a copy of personal information and offer options to update, correct, or delete data. Requests can be made via email or mail.

International Data Transfer and Privacy Policy Changes:

Aries Pro Instruments Ltd operates worldwide, and by providing information, you consent to its processing, transfer, and storage globally. The Privacy Policy may change over time, and users are encouraged to check for updates periodically.

Change log:

  • Rewritten Privacy Policy uploaded on 01/01/2024

License Summary:

Free for personal and commercial purposes with attribution. The attribution must be clear, visible, and easily found by users or clients. Examples of attribution for different media are provided.

Note: For detailed attribution examples, please refer to the provided guidelines for websites, social media, printed products, videos, mobile apps/games, and other applicable scenarios.